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Ms. Buchanan always does excellent work in helping me choose the right insurance. It's a difficult process, but she makes it much easier. Highly recommend

Always the best service and solutions for any matter.

1000% happy with Ms. Vanessa! Finding Good Health Insurance can be difficult but Vanessa helped find GREAT insurance at an amazing price that fits my family needs. We couldn’t be... read more more thankful!

Our agent is so knowledgeable about different insurance policies. We’ve had this new insurance with her for a year and we just renewed. We’re very happy with the plan.

Vanessa is knowledgeable and easy to work with. She is a great problem solver and helped me get the coverage I needed.

Vanessa Buchanan, thank you for assist me and my family with healthcare coverage. Your professionalism, knowledge and dedication to ensuring our needs are truly remarkable. Also, listening attentively... read more to my concerns, taking time to understand my specific requirements. You make me feel like a valued customer.

Vanessa helped me with my marketplace application. She’s so sweet and passionate to help people. Thank you for everything.

Vanessa is hands down the best insurance agent I've ever had. If I'm missing documentation or forgetting something, she doesn't forget and always makes sure I get it done in... read more time! She has saved me thousands of dollars in money that I would've paid for insurance and I don't know what I'd do without her. Vanessa genuinely cares about each and every one of her clients and is always on top of everything! Not to mention, she has one of the most beautiful offices in San Antonio -- it's stunning!!

Vanessa helped so much during a difficult time in our lives. We needed an appeal through the market place and she made it happen the same day. She always takes... read more the time to find the best price but gives ample options with levels of care. Vanessa is informative and will work with your particular needs. I wouldn’t think to go to anyone else for insurance.

We tried applying for insurance on our own but the application process was very confusing, especially because we missed open enrollment. We found Vanessa Buchanan through google. She was very informational!... read more She made the process easy and painless. We explained what we were looking for, she scouted plans, explained them to us and even did the application for us. She followed up after the process and explained she will be following up when open enrollment comes so we can switch to a better plan if one is available. The process wasn’t as scary afterall. We are excited to continue working with her!

To say that I was pleased with how Vanessa handled my insurance needs would be an understatement. I am extremely Happy with how seem-less and fluid the process of obtaining... read more health and dental insurance through Vanessa Buchanan’s agency went. She has gone out of her way through email and text to make sure that I was pleased and all the details were explained! I strongly suggest anyone in the market for health insurance to use this agency. Save yourself the headache and confusion! Thanks again Vanessa!

It’s day 1 of open enrollment and was just ready to throw in the towel!!! Until… I'm not even going to sit here and lie to any of y'all...it's... read more November 1st, I'm sitting here eager to get some medical coverage!!! Full disclosure...there was a major clerical error done at my current employer where I was only enrolled in dental and vision insurance...the only way for me to get properly enrolled with medical insurance...was to quit and go back!!! There was absolutely no way I was going to go through the hiring process all over again!!! I had already started looking into the marketplace for a little over three weeks...after staying up long hours going down the rabbit holes of potential medical insurance providers...I stumbled upon several companies...Buchanans being one of them...I had just finished speaking to three other companies back to back...when I tell you I was over it with talking to people who were pretty much stone cold robots who couldn't shoot me straight answers...I didn't even care that I didn't even have health insurance anymore. I was extremely skeptical…I had already given up hope...but something told me to just make that last call!!! I MADE THE CALL… I didn't even let the young lady whom I now know is Vanessa, introduce herself on the phone!!! I just jumped straight into the conversation...I truly didn't want to waste my time all over again…or whomever's time I was going to be dealing with. I'm not sure if she could tell that I was over it...or she could just hear the frustration in my voice...She was cool as cool can be...which put me at ease right away!!! She simply asked me a couple of questions...I answered every question to the best of my knowledge and BOOM!!! Vanessa already had the ball rolling and explaining all the policy coverages that had come up for me to choose from...when I tell you the way she broke things down for me to fully comprehend was as easy as A-B-C & 1-2-3. The best part of the entire conversation was that it never really felt contractual!!! I honestly felt as though Vanessa and I had been long time friends...and she was just looking out for me to get the best possible coverage that I needed!!! I live in the Houston Metro Area...I'm not sure why google searches took me all the way to San Antonio...But let me tell you...I'm sure as hell glad it did!!! Not only do I now understand what it is I'm paying for...I'm extremely grateful that Vanessa was patient with me on the phone every step of the way!!! If you or someone you know is in the market looking for coverage... I STRONGLY RECOMMEND YOU GIVE VANESSA A CALL!!! ASAP!!! This young lady was the absolute sweetest in taking her time with me!!! Keep up the great work chica!!! THANK YOU...THANK YOU...THANK YOU!!! I wish more people were as compassionate as you are and didn’t make decisions like these so complicated!!! However, now I know that’s what sets you apart from all the other robots I spoke to!!!

Great customer service. I highly recommend Buchanan Insurance when purchasing your health insurance.

Got the health coverage me and my family needed for a great price! Highly recommended!

We are very comfortable with Vanessa Buchanan, she has always done a very good job for us. We are staying with her at Buchanan Insurance Agency.

Great person for health insurance. She's knowledgeable and explains all possible options

I consulted with Vanessa from this agency. She gave me great insights and answered all my questions very patiently. Because of her contribution, I was well informed and was able... read more to choose the right insurance for myself. I highly recommend them.

I’m so glad to have Vanessa as my agent! She’s always ready and available to respond to my questions. She’s friendly and honest. If you need quotes for insurance... read more you need to contact her because her service is amazing!!

Vanessa is wonderful to work with concerning all matters of insurance. She has been a blessing to me and my son. My experience was very effortless on my part, which... read more I appreciated. I am a single Mom and she made it very easy for me and my crazy schedule to find a plan that was within my budget, while still getting what we as a family needed. I would recommend her as an agent to anyone who needs to know their family is taken care of. Thanks Vanessa you are a true Blessing!

I’ve had insurance with Buchanan for 2 years now. Vanessa is so helpful and knowledgeable and their customer service is amazing.

This agency made getting insurance so much easier! I really appreciate all the help and the reminder when I needed to renew for the new year. Highly recommend!

Vanessa was very professional, and took the time to explain my options and answer all my questions.

Buchanan Insurance Company I strongly recommend. I give it a five star because Vanessa is very thorough in the products she recommends. Anytime I have question she's very prompt in... read more answering any questions I have. I truly recommend Buchanan Insurance to anyone.

Excellent customer service! Explained all the information I needed to know.

Vanessa was super friendly and helpful right from the beginning. Easy to contact and gets back to you ASAP . Also jumped in to help my parents with an insurance... read more issue . Very nice and easy to talk to .

Vanessa answered all my questions and had me set up with health insurance in no time, it was super easy and painless.

Vanessa is awesome. She makes navigating the insurance labyrinth a simple experience.