About Us

Extremely helpful and always explains everything for me so I can understand it and make the right choices. She has truly held my hand through some tough times when I... read more needed to begin taking care of myself but didn't know where to start. And she still reaches out to notify me of things I would want to know. I will never work with anyone else!!

I use to be co-workers with Vanessa and she was always a reliable resource in our insurance department. She has only improved her knowledge of the craft since that time.

I had the best experience with Buchanan Insurance Agency. I just retired and had to get new insurance. Vanessa made it a cakewalk to get exactly what I needed yo... read more replace my previous insurance. She and her company are awesome!

For the past 2 years Ms. Buchanan has been my go-to person for my insurance needs. She is very helpful and knowledgeable. She goes out of her way to help... read more you get the best deal. I definitely recommend her for your insurance needs!

Got the health coverage me and my family needed for a great price! Highly recommended!

I have always used bachanan insurance to get my medical insurance vanessa is the best to fined the best plan that best fits your needs .we all need a good... read more insurance right now with covit 19 hitting us hard.

Vanessa and her team work quickly to address my your needs, within 10 minutes of calling I was set up with a healthcare plan that was suitable to my needs.... read more Thanks again.

I was able to get all of the coverage I needed with Vanessa, she is very thorough and professional, she follows through and will remain with you after the transaction... read more is done. I highly recommend.

I consulted with Vanessa from this agency. She gave me great insights and answered all my questions very patiently. Because of her contribution, I was well informed and was able... read more to choose the right insurance for myself. I highly recommend them.

Buchanan Insurance has been my agency for several years. She has not only handled my Isurance needs but has also handled my sons, nephew and niece. I love that... read more she keeps me informed of any changes. She has alway answered all my questions and has also called me back with any answers to questions she want to make sure she was giving 100% correct information. She forsee needs to new years policy and always gives me options. Her research prior to our meetings has always save me time. She's Great! THANK YOU

I've done my insurance with Vanessa for years because she is the best. She is very knowledgeable and does a great job explaining everything. She is super caring, helpful, and... read more respectful- best customer service hands down.

Vanessa is wonderful! She was super helpful and spent a lot of time helping and explaining to me about my different options. I felt no pressure to just purchase something,... read more and only that she truly wanted us to find something that worked best for us. Really great!

Vanessa has been a WONDERFUL Breath of Fresh air! She explained everything I needed and wanted to know thoroughly. I'd definitely recommend her to anyone out there for their insurance... read more needs. She is patient and takes the time to answer your questions and concerns at any given time.

Going into my 3rd year of having Vanessa as my insurance agent and it's been a great experience the whole way!

We’ve worked with Vanessa for the past two years & couldn’t be more satisfied. She’s very helpful & really cares about our insurance needs. So glad we found her &... read more would recommend her to anyone including family. Thank you for making us feel like we’re your priority!!

Always the best service and solutions for any matter.

Vanessa provides exceptional customer service. Dependable and knowledgeable about the services she provides. I highly recommend working with her.

It’s day 1 of open enrollment and was just ready to throw in the towel!!! Until… I'm not even going to sit here and lie to any of y'all...it's... read more November 1st, I'm sitting here eager to get some medical coverage!!! Full disclosure...there was a major clerical error done at my current employer where I was only enrolled in dental and vision insurance...the only way for me to get properly enrolled with medical insurance...was to quit and go back!!! There was absolutely no way I was going to go through the hiring process all over again!!! I had already started looking into the marketplace for a little over three weeks...after staying up long hours going down the rabbit holes of potential medical insurance providers...I stumbled upon several companies...Buchanans being one of them...I had just finished speaking to three other companies back to back...when I tell you I was over it with talking to people who were pretty much stone cold robots who couldn't shoot me straight answers...I didn't even care that I didn't even have health insurance anymore. I was extremely skeptical…I had already given up hope...but something told me to just make that last call!!! I MADE THE CALL… I didn't even let the young lady whom I now know is Vanessa, introduce herself on the phone!!! I just jumped straight into the conversation...I truly didn't want to waste my time all over again…or whomever's time I was going to be dealing with. I'm not sure if she could tell that I was over it...or she could just hear the frustration in my voice...She was cool as cool can be...which put me at ease right away!!! She simply asked me a couple of questions...I answered every question to the best of my knowledge and BOOM!!! Vanessa already had the ball rolling and explaining all the policy coverages that had come up for me to choose from...when I tell you the way she broke things down for me to fully comprehend was as easy as A-B-C & 1-2-3. The best part of the entire conversation was that it never really felt contractual!!! I honestly felt as though Vanessa and I had been long time friends...and she was just looking out for me to get the best possible coverage that I needed!!! I live in the Houston Metro Area...I'm not sure why google searches took me all the way to San Antonio...But let me tell you...I'm sure as hell glad it did!!! Not only do I now understand what it is I'm paying for...I'm extremely grateful that Vanessa was patient with me on the phone every step of the way!!! If you or someone you know is in the market looking for coverage... I STRONGLY RECOMMEND YOU GIVE VANESSA A CALL!!! ASAP!!! This young lady was the absolute sweetest in taking her time with me!!! Keep up the great work chica!!! THANK YOU...THANK YOU...THANK YOU!!! I wish more people were as compassionate as you are and didn’t make decisions like these so complicated!!! However, now I know that’s what sets you apart from all the other robots I spoke to!!!

Agency was professional, efficient, and effective. They explained everything along the way and got us the health insurance that was competitive. We are very happy with the experience.

Vanessa is awesome. She makes navigating the insurance labyrinth a simple experience.

It was a very easy and nice experience. All my questions were answered and was given help every time I needed it.

Smart. Energetic and experienced. Vanessa does the best follow ups and gets the job done. I highly recommend her as an insurance broker.

Easy answers to all our family insurance questions!

Extremely helpful and informative. Very personable and accommodating.

Vanessa was super helpful! I have a chronic illness and was having a hard time finding the right insurance plan. She was really good with explaining her reasons for choosing... read more certain types of plans and made it all understandable for someone like me.

Buchanan insurance is just an outstanding group. They provided impeccable service , were instantly receptive, gave us great advice, and also helped us save a ton of money.... read more I couldn’t recommend them any more strongly!

Vanessa and her staff are always so helpful, patient and kind.