Protect What Matters With Quality Health Insurance in Texas

It’s day 1 of open enrollment and was just ready to throw in the towel!!! Until… I'm not even going to sit here and lie to any of y'all...it's... read more November 1st, I'm sitting here eager to get some medical coverage!!! Full disclosure...there was a major clerical error done at my current employer where I was only enrolled in dental and vision insurance...the only way for me to get properly enrolled with medical insurance...was to quit and go back!!! There was absolutely no way I was going to go through the hiring process all over again!!! I had already started looking into the marketplace for a little over three weeks...after staying up long hours going down the rabbit holes of potential medical insurance providers...I stumbled upon several companies...Buchanans being one of them...I had just finished speaking to three other companies back to back...when I tell you I was over it with talking to people who were pretty much stone cold robots who couldn't shoot me straight answers...I didn't even care that I didn't even have health insurance anymore. I was extremely skeptical…I had already given up hope...but something told me to just make that last call!!! I MADE THE CALL… I didn't even let the young lady whom I now know is Vanessa, introduce herself on the phone!!! I just jumped straight into the conversation...I truly didn't want to waste my time all over again…or whomever's time I was going to be dealing with. I'm not sure if she could tell that I was over it...or she could just hear the frustration in my voice...She was cool as cool can be...which put me at ease right away!!! She simply asked me a couple of questions...I answered every question to the best of my knowledge and BOOM!!! Vanessa already had the ball rolling and explaining all the policy coverages that had come up for me to choose from...when I tell you the way she broke things down for me to fully comprehend was as easy as A-B-C & 1-2-3. The best part of the entire conversation was that it never really felt contractual!!! I honestly felt as though Vanessa and I had been long time friends...and she was just looking out for me to get the best possible coverage that I needed!!! I live in the Houston Metro Area...I'm not sure why google searches took me all the way to San Antonio...But let me tell you...I'm sure as hell glad it did!!! Not only do I now understand what it is I'm paying for...I'm extremely grateful that Vanessa was patient with me on the phone every step of the way!!! If you or someone you know is in the market looking for coverage... I STRONGLY RECOMMEND YOU GIVE VANESSA A CALL!!! ASAP!!! This young lady was the absolute sweetest in taking her time with me!!! Keep up the great work chica!!! THANK YOU...THANK YOU...THANK YOU!!! I wish more people were as compassionate as you are and didn’t make decisions like these so complicated!!! However, now I know that’s what sets you apart from all the other robots I spoke to!!!

Vanessa is wonderful to work with concerning all matters of insurance. She has been a blessing to me and my son. My experience was very effortless on my part, which... read more I appreciated. I am a single Mom and she made it very easy for me and my crazy schedule to find a plan that was within my budget, while still getting what we as a family needed. I would recommend her as an agent to anyone who needs to know their family is taken care of. Thanks Vanessa you are a true Blessing!

Vanessa helped me with my marketplace application. She’s so sweet and passionate to help people. Thank you for everything.

Vanessa answered all my questions and had me set up with health insurance in no time, it was super easy and painless.

Vanessa and her staff helped us switch to government insurance.

Great experience

Great person for health insurance. She's knowledgeable and explains all possible options

Vanessa helped me choose a healthcare plan for 2022 and again for upcoming 2023. She takes her time listening to your concerns, explaining coverage/benefits then recommends the best plan for... read more your individual healthcare needs and budget. She is extremely knowledgeable and I highly recommend her agency!! Excellent customer service and follow through!!

Venessa Buchanan has been great with helping us with health insurance when we moved to Texas. Give her a call if you need guidance, she won’t disappoint.

Going into my 3rd year of having Vanessa as my insurance agent and it's been a great experience the whole way!

I use to be co-workers with Vanessa and she was always a reliable resource in our insurance department. She has only improved her knowledge of the craft since that time.

Vanessa is knowledgeable and easy to work with. She is a great problem solver and helped me get the coverage I needed.

I've done my insurance with Vanessa for years because she is the best. She is very knowledgeable and does a great job explaining everything. She is super caring, helpful, and... read more respectful- best customer service hands down.

I’m so glad to have Vanessa as my agent! She’s always ready and available to respond to my questions. She’s friendly and honest. If you need quotes for insurance... read more you need to contact her because her service is amazing!!

Ms. Buchanan always does excellent work in helping me choose the right insurance. It's a difficult process, but she makes it much easier. Highly recommend

Vanessa took the time to explain the different insurance plans I would qualify for. She gave me recommendations & even provided a list of Dr.’s that that met my demands.... read more Thank you Vanessa!!

Vanessa is professional, knowledgeable, and helpful. She truly cares about her clients and does what is best for them. I recommend her for your insurance needs.

Great and professional service Knowledgeable in all aspects of the insurance industry. Congratulations!!!

By far, the best insurance agency I have ever worked with!!

Vanessa is awesome. She makes navigating the insurance labyrinth a simple experience.

Vanessa and her team are excellent! She found plan options/pricing that superior to what I had found on my own. And she did it in one quick call. Highly recommend... read more using Vanessa and her team!

Buchanan Insurance has been my agency for several years. She has not only handled my Isurance needs but has also handled my sons, nephew and niece. I love that... read more she keeps me informed of any changes. She has alway answered all my questions and has also called me back with any answers to questions she want to make sure she was giving 100% correct information. She forsee needs to new years policy and always gives me options. Her research prior to our meetings has always save me time. She's Great! THANK YOU

Vanessa was super helpful! I have a chronic illness and was having a hard time finding the right insurance plan. She was really good with explaining her reasons for choosing... read more certain types of plans and made it all understandable for someone like me.

Vanessa helped so much during a difficult time in our lives. We needed an appeal through the market place and she made it happen the same day. She always takes... read more the time to find the best price but gives ample options with levels of care. Vanessa is informative and will work with your particular needs. I wouldn’t think to go to anyone else for insurance.

Vanessa has been a WONDERFUL Breath of Fresh air! She explained everything I needed and wanted to know thoroughly. I'd definitely recommend her to anyone out there for their insurance... read more needs. She is patient and takes the time to answer your questions and concerns at any given time.

Vanessa and her staff are always so helpful, patient and kind.

Vanessa went above and beyond to get my premie baby covered in less than 24 hours. She is very knowledgeable and will help you navigate the best plan for you.... read more She made the process of everything easy and uncomplicated. Vanessa is easy to get a hold of and responds very quickly.